Stuck on a job, a quote or a supplier question?

The guide center is where most readers land when they are not sure which post answers their problem. If you cannot find the right page, send the question straight to the editor. Real site questions get worked into the next field note, with the details that matter: materials, timelines, what went wrong first.

Job photos help too. A damp patch, a failed tile bed, a drill that quit mid-shift. We read everything that comes in and reply to the ones we can answer properly.

Phone
+27155504205
Post
5749 Ngobeni Camp, Scottton, WC 4540

What to include in your message

  • Where the job is, and what the building is made of.
  • What you already tried, and what happened after.
  • Which guide or post you started from.
  • Photos if the problem is visual, taken in daylight.

Short messages get answered faster. We do not forward anything to suppliers, and we do not publish a reader's details without asking first.

Reaching the editor, and what happens after you send

Guide Center collects the routes that actually get answered. If you are stuck on a quote, a damp wall or a supplier that keeps shifting dates, pick the channel that matches your question and we will point you to the right post or reply directly.

Email the editor

Best for job photos, costed material lists and longer questions. Attach the site photo and the area you are working in.

info@kh-demo.com

Phone during working hours

Use the phone line for short questions about a post, a tool teardown or a supplier note you want clarified.

+27155504205

Response times

  • Email with photos: usually within two working days, longer over December shutdown.
  • Phone queries: same day if you call between 08:00 and 16:30 on weekdays.
  • Reader questions selected for a post: we confirm before publishing your name or photos.

Not sure which route fits? Start with the contact page, and if your question is about how we handle your details, read the privacy policy first.

Still deciding where to go next? The Guide Center FAQ covers the questions readers send most often, from quoting a tiling job to keeping a bakkie load legal. If your question is not there yet, send it in and it may become the next field note.

Reach the editor directly

If a post left a question open, or you want your own job photos worked into a future write-up, use the details below. There is no contact form here on purpose. A short email with the site location, the trade and what went wrong usually gets a faster, more useful reply than a long message.

Where to find us

5749 Ngobeni Camp
Scottton, WC 4540

Phone: +27155504205

Email: info@kh-demo.com

When someone is around

  • Monday to Thursday: 07:30 to 16:30
  • Friday: 07:30 to 14:00
  • Saturday: 08:00 to 12:00, workshop admin only
  • Sunday and public holidays: closed

Messages sent over weekends are read on the next working morning. Site visits are arranged by appointment, so include a contact number and the best time to call back.

How to send your question

By email

Best for photos, quotes and material lists. Attach the images straight from your phone.

By phone

Quick questions about a tool, a supplier or a repair sequence. Keep it short and specific.

In person

Workshop visits for tool teardowns and guest notes, booked ahead so someone is on site.

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